FAQ

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Do the mats stink?

We like to call this "Rinse & Repeat"

The mat is constructed with materials that will NOT absorb any liquid. We recommend a bag of shavings or two on top of the mat to absorb urine.

Of course they are not going to smell like a bed of roses after coming out of a stall for an extended stay but rinse them and they are good as new! You can also safely spray odoban on them as needed.

Will the design come off ?

The design is sprayed into the vinyl and cured by UV light during the manufacturing process and will not rub off, in addition to the UV print the mat also has a top coat. Rock'N Roll up mats are the ONLY mat on the market to offer a UV topcoat. Over time normal wear is to be expected.

How long will these mats last?

To be honest we have some mats that have been around years, 6 years to be exact. They definietly are showing wear and the foam is thinning out but they are still functioning.

To be fair we would think you will at least get two years out of them with normal wear. If you have a destructive animal of course it is likely yout mat will not last as long.

Will the mats rip?

These mats are very durable but they are not industructable. If you have a horse that constantly paws and or chews chances are they will tear the mat or damage the foam.

Is there a warranty ?

There is a 2 year warranty on any manufacture defects, this does not include damage animals cause and the warrany will be reviewed and determined on case by case basis.

Why do you only offer 1-5/8?

We have decided to only offer 1-5/8 thickness mats because this thickness is certified and tested for impact and shock absorbtion. Your animals well being is always at the forefront of our minds and we can not guarantee protection with the thinner options.

Do I need the entire stall covered with mat?

NO! Animals will learn quickly that the mat provides them releif and will lay on it no matter where it is placed in the stall.

Returns

These mats are made to each order, they do not sit in a warehouse waiting to be purchased, for that reason we are unable to take returns.

Refunds

If you have inadvertantly purchased something and it has not been made and shipped we are happy to refund you less the processing and restocking fees which is 7% of your purchase price.

How much do the mats weigh?

6x9x-1-5/8 weight about 19lbs

5x9x1-5/8 weigh about 17lbs

chute mats weigh about 6lbs

goat stand mats weigh about 3 lbs